Erven Joy Suyat - BruntWork
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Erven Joy Suyat


Task Us (Business Process Outsourcing)

Feb 2018 – Present (3 years)

IT Service Desk / IT Support Specialist

  • Investigate and troubleshoot network issues across the company of more than 10,000 employees
  • Monitor and maintain computer systems and networks for all roles in my assigned department
  • Promptly respond to service issues and requests
  • Set up laptops, desktops, other assets following strict security measures for work from home staff and onsite
  • Provide general user support via email or in person
  • Update inventory of all IT office equipment
  • Conduct performance tuning, hardware upgrade, resource optimization, CPU and memory configuration, and disk partitions

Greatfeat Services Inc (Software Development)

March 2017 – July 2018 (+1 year)

IT Service Desk / IT Support Specialist

  • Performed daily monitoring of systems, hardware availability, server resources
  • Backed up files and systems
  • Supported desktops, laptops, mobiles
  • Researched and installed software and applications


Lyceum of the Philippines University


Bachelor of Science in Information Technology


Technology Proficiencies:

  • SYSTEMS: Networking Architecture, Certified SAP Business One Basic and Advance, Certified SQL Server Upgrade and Migration