Virtual Assistants for Property Management
Streamline Your Property Operations with Expert Virtual Assistance
Our Property Management Virtual Assistants are equipped with the knowledge and tools to handle the demands of the real estate sector. They provide support across all aspects of property management, including tenant communication, lease processing, rent collection, and maintenance scheduling. By leveraging technology, our assistants ensure smooth operation of your real estate assets, improving tenant relations and maintaining property value. With customized support, detailed reporting, and dedicated management, we offer a scalable solution to meet the diverse needs of property management professionals, ensuring peace of mind and operational excellence.
Tenant Inquiry & Communication
Our Virtual Assistant Property Management services excel in managing tenant inquiries and communications, ensuring prompt and effective responses to all questions and concerns. This fosters positive tenant relations, contributing to higher satisfaction and retention rates.
Lease Administration & Renewal
Handling lease administration and renewal with meticulous attention to detail, our Virtual Property Managers ensure that all lease agreements are up to date and accurately processed. This includes negotiating terms, updating contracts, and ensuring compliance with local real estate laws.
Rent Collection & Financial Management
Our Property Management Virtual Assistants facilitate efficient rent collection and financial management, ensuring timely payments and accurate financial reporting. This helps maintain a steady cash flow and provides clear financial insights for property owners.
Maintenance Request Coordination
Coordinating maintenance requests effectively, our Virtual Assistants for Property Management act as a liaison between tenants and service providers. They ensure that all maintenance issues are addressed promptly, maintaining the property’s condition and tenant satisfaction.
Property Listing & Marketing
Our experts assist in property listing and marketing, utilizing effective strategies to attract potential tenants. They manage online listings, create marketing materials, and conduct market analysis to ensure properties are competitively positioned.
Inspection Scheduling & Reporting
Scheduling regular property inspections and reporting on their outcomes, our Virtual Property Management Company assistants help maintain the quality and safety of your real estate assets. They ensure that properties meet all required standards and regulations.
Vendor Management & Coordination
Managing relationships with vendors and coordinating services, our Property Management Virtual Assistants ensure that all property-related tasks are completed efficiently. This includes negotiating contracts, overseeing work quality, and ensuring timely completion of services.
Compliance & Regulatory Management
Keeping up with compliance and regulatory requirements, our Virtual Assistants help property managers navigate the complex legal landscape of real estate. They ensure that all properties adhere to local, state, and federal regulations, minimizing risks and liabilities.
Custom Property Management Solutions
Offering custom solutions tailored to your specific needs, our Virtual Assistant for Property Management services are flexible and adaptable. Whether it’s integrating with your existing systems or developing new workflows, we provide personalized support to optimize your property management operations.
Why Choose BruntWork Virtual Assistants?
HIPAA Compliant and data sensitivity-trained agents
$ No set up fees
(recruiting is free).
Free to change your staff
if you need to.
Only pay an hourly rate which includes computer, internet and all fees.
24/7 operation
(we can handle global businesses).
No lock in contracts.
How to Hire a Virtual Assistant?
Say goodbye to sifting through countless profiles and unverified freelancers on generic platforms.
We simplify the process of offshore staffing, ensuring you’re matched with the ideal virtual assistant tailored to your practice’s unique needs.
Discovery Call
Candidate Screening and Testing
Based on your requirements, BruntWork’s recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardised English language, logic and numeric aptitude tests.
Client Interview and Testing
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview.
Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Cultural Awareness Training
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
BruntWork’s Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
Frequently Asked Questions
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
Property Management Virtual Assistants provide a wide range of services including tenant communication, lease administration, rent collection, maintenance coordination, property listing and marketing, inspection scheduling, vendor management, compliance management, and custom solutions tailored to your needs.
A Virtual Assistant can streamline your property management tasks by handling administrative duties, improving communication processes, and ensuring efficient operation of all property-related activities. This allows you to focus on strategic growth and portfolio expansion.
Our Virtual Assistants have extensive experience in property management, with a deep understanding of the real estate sector, tenant relations, and property maintenance. They are trained in the latest property management software and practices to provide expert support.
Virtual Assistants handle tenant communications and requests with professionalism and efficiency, ensuring timely responses and resolution of issues. They use various communication platforms to stay connected with tenants, providing a high level of service.
Outsourcing has been around for decades, however companies are now finding since Covid-19 that the need to have local staff has diminished significantly. If you are thinking about reducing operational cost in your business and improving efficiency, outsourcing could be perfect for your business. Outsourcing typically relates to the process of hiring your full or part-time employees and the Philippines is considered the leading country for outsourcing with incredibly high rates of education, an amazing, hard working culture and well established infrastructure for remote teams. BruntWork helps small and large companies establish remote teams in record time and has large clients who are ASX and NASDAQ listed (as well as many smaller ones). Let us help you outsource to the Philippines and find the perfect employee to fit your business.
We can do part time, or we can place full time Virtual Assistants that will work exclusively for you (or part time if you prefer). The assistants are hand-picked for you based on your requirements. For your company, it will be the same person throughout your journey so that you can build rapport and learn the needs of your business
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
Virtual assistant services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed quickly with excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly.
What your VA can do is limited only by your imagination and capacity to train. Some VAs we’ve placed manage calendars and inboxes, undertake research and manage LinkedIn profiles for lead generation. They can create spreadsheets, update, and audit websites, build and optimise online product listings. Our VAs are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.
There are so many benefits to outsourcing virtual assistants to the Philippines. Firstly Filipinos love virtual assistant work, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in the Philippines. We find that virtual assistants hired by BruntWork report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
One understated benefit is the mental freedom associated with ceasing tasks that suck your creativity. With this new mental clarify, you can dream up new ideas to help your business expand and run more efficiently.
14 days is the average time it takes for BruntWork to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of employees to your business.
Our recruitment process is not dissimilar to an on-shore recruitment process except our labour pool is 5x bigger than your labour pool on-shore. The Philippines has over 100m population, so for every role we advertise, expect 5x the number of applicants. But don’t worry, we take care of all the hard work for you, vetting candidates for English, aptitude and skills and surface only those candidates that we expect are going to perform well for you and your company. We’ll ask you to provide a brief with specifics about your business needs, we’ll use that as the basis to surface relevant clients and then we’ll shortlist the best for an interview with you. If you prefer, you can conduct the final interview. For whatever reason if a candidate doesn’t work out, we’ll do the hard work of exiting them and replacing them with a better candidate.
Yes, our Virtual Assistants are equipped to assist with both residential and commercial properties, offering versatile support tailored to the specific requirements of each property type.
Virtual Assistants contribute to tenant satisfaction by ensuring smooth operations, prompt communication, and efficient resolution of maintenance issues. Their proactive approach helps create a positive living or working environment for tenants.
Property Management Virtual Assistants use a variety of tools, including property management software, financial tracking systems, communication platforms, and marketing tools to efficiently manage properties and support property managers.
Starting with a Virtual Assistant for Property Management involves assessing your property management needs, selecting a virtual assistant with the right experience and skills, and integrating them into your operations with clear guidelines and communication processes to ensure seamless support.
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more. BruntWork screen and interview candidates based on your requirements and choose the perfect candidate suitable for your business. KPIs are something you set up with the hired employee once they are on board.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Filipino employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the Philippines due to the number of US clients that utilise the Philippines for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
We bill out of Australia and take care of payroll as part of our service at no extra cost.
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.
What Do Agents Think About Working for BruntWork's Clients?
Caren Mangaran shares her experience, firsthand.
Real World Client Testimonials
Need 50 heads in 14 days? An overhaul of your digital marketing? Data analysts, telemarketers? Hear about the BruntWork experience direct from our clients themselves.
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
“Coco Republic offers beautifully crafted furniture to clients globally. As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry.”
Manal Iqbal, Chief Executive Officer
Buddy Bet
Buddy Bet is a ‘world first’ social network where you can bet on almost anything. From sports to entertainment and the downright ridiculous, you can bet on almost anything with Buddybet. “Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services.”
Shanya Suppasiritad, Chief Executive Officer
RNTR
Elevate your look with Rntr.’s curated selection and hit refresh whenever you choose. “BruntWork’s team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup – they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. “
Reviews: 4.9 Stars from over 1,000 reviews across Trustpilot, Google Reviews and Glassdoor
Trusted by Top Companies for all types of Outsourcing
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.