Outsource a Virtual Assistant to the Philippines
Save up to 80% on labour by hiring your virtual assistants offshore. You have full control over your operations in our offshore staffing model. Our skilled, specialised and experienced Filipino virtual assistants take away mundane tasks so you can focus more on growing your business. We help you save time, money, and hassle while providing you opportunities for growth and value for money. See the services we offer below.
Experience the power of Outsourcing the BruntWork way
No lock in contracts.
$ No set up fees
(recruiting is free).
Free to change your staff
if you need to.
Only pay an hourly rate which includes computer, internet and all fees.
24/7 operation
(we can handle global businesses).
Agents can work from a minimum
of 20 hours per week.
Virtual Assistants For Any Task
Customer Support
Outsource your customer support to the Philippines and leverage the Filipinos’ natural language proficiency and customer service expertise. With years of experience working with global clients, they provide top-notch customer service, ensuring that your customers are served quickly and efficiently.
Contact Centre
Get the best outcomes when you outsource your contact centre operations to the Philippines. Filipinos are known for their excellent communication skills and customer service abilities, allowing you to provide top-notch customer service to meet your needs.
Social Media Management
Get the most out of your social media presence when you outsource to the Philippines. Filipinos are well-versed in social media platforms, allowing you to grow your reach and build relationships with your customers.
Telesales
Reach more customers and increase sales when you outsource your telesales operations to the Philippines. Filipinos are excellent communicators and have a proven track record of success in telesales.
Google Ads
Get the most out of your Google Ads campaigns when you outsource to the Philippines. Filipinos are knowledgeable in Google Ads management, allowing you to get the best return on your investment.
Search Engine Optimisation
Improve your website’s visibility and attract more customers when you outsource your search engine optimisation to the Philippines. Filipinos are well-versed in SEO, allowing you to get the most out of your online presence.
Web Development
Get the most out of your website when you outsource web development to the Philippines. Filipinos are experienced in web development, allowing you to create a website that meets your needs and attracts customers
Data & Analytics
Get the most out of your data when you outsource to the Philippines. Filipinos are well-versed in data analysis, allowing you to make informed decisions based on the insights they provide.
UI-UX Design
Get the best user experience when you outsource your UI-UX design to the Philippines. Filipinos are experienced in UI-UX design, allowing you to create a website or app that meets the needs of your customers.
Appointment Setters
Streamline your appointment setting process when you outsource to the Philippines. Filipinos are knowledgeable in appointment setting, allowing you to increase efficiency and productivity.
Mobile App Development
Get the most out of your mobile app when you outsource development to the Philippines. Filipinos are experienced in mobile app development, allowing you to create an app that meets the needs of your customers.
Debt Collection
Improve your debt collection process when you outsource to the Philippines. Filipinos are experienced in debt collection, allowing you to get the most out of your efforts.
Data Entry
Streamline your data entry process when you outsource to the Philippines. Filipinos are knowledgeable in data entry, allowing you to increase efficiency and productivity.
Bookkeeping
Get the most out of your bookkeeping when you outsource to the Philippines. Filipinos are experienced in bookkeeping, allowing you to make sure that your finances are in order.
Payroll Management
Streamline your payroll management process when you outsource to the Philippines. Filipinos are experienced in payroll management, allowing you to manage your payroll quickly and accurately.
How to Hire a Virtual Assistant with BruntWork?
Forget wading through pages of spam and unqualified freelancers on UpWork and other freelancing platforms.
We take the guesswork out of offshore staffing with a bespoke process to find you the right agents to work with your business.
Discovery Call
Candidate Screening and Testing
Based on your requirements, BruntWork’s recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardised English language, logic and numeric aptitude tests.
Client Interview and Testing
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview.
Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Cultural Awareness Training
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
BruntWork’s Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
Frequently Asked Questions about Bruntwork's Virtual Assistant Services
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
Outsourcing has been around for decades, however companies are now finding since Covid-19 that the need to have local staff has diminished significantly. If you are thinking about reducing operational cost in your business and improving efficiency, outsourcing could be perfect for your business. Outsourcing typically relates to the process of hiring your full or part-time employees and the Philippines is considered the leading country for outsourcing with incredibly high rates of education, an amazing, hard working culture and well established infrastructure for remote teams. BruntWork helps small and large companies establish remote teams in record time and has large clients who are ASX and NASDAQ listed (as well as many smaller ones). Let us help you outsource to the Philippines and find the perfect employee to fit your business.
We can do part time, or we can place full time Virtual Assistants that will work exclusively for you (or part time if you prefer). The assistants are hand-picked for you based on your requirements. For your company, it will be the same person throughout your journey so that you can build rapport and learn the needs of your business
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
Virtual assistant services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed quickly with excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly.
What your VA can do is limited only by your imagination and capacity to train. Some VAs we’ve placed manage calendars and inboxes, undertake research and manage LinkedIn profiles for lead generation. They can create spreadsheets, update, and audit websites, build and optimise online product listings. Our VAs are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.
There are so many benefits to outsourcing virtual assistants to the Philippines. Firstly Filipinos love virtual assistant work, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in the Philippines. We find that virtual assistants hired by BruntWork report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
One understated benefit is the mental freedom associated with ceasing tasks that suck your creativity. With this new mental clarify, you can dream up new ideas to help your business expand and run more efficiently.
14 days is the average time it takes for BruntWork to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of employees to your business.
Our recruitment process is not dissimilar to an on-shore recruitment process except our labour pool is 5x bigger than your labour pool on-shore. The Philippines has over 100m population, so for every role we advertise, expect 5x the number of applicants. But don’t worry, we take care of all the hard work for you, vetting candidates for English, aptitude and skills and surface only those candidates that we expect are going to perform well for you and your company. We’ll ask you to provide a brief with specifics about your business needs, we’ll use that as the basis to surface relevant clients and then we’ll shortlist the best for an interview with you. If you prefer, you can conduct the final interview. For whatever reason if a candidate doesn’t work out, we’ll do the hard work of exiting them and replacing them with a better candidate.
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more. BruntWork screen and interview candidates based on your requirements and choose the perfect candidate suitable for your business. KPIs are something you set up with the hired employee once they are on board.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Filipino employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the Philippines due to the number of US clients that utilise the Philippines for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
We bill out of Australia and take care of payroll as part of our service at no extra cost.
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.
What Do Agents Think About Working for BruntWork's Clients?
Caren Mangaran shares her experience, firsthand.
Real World Client Testimonials
Need 50 heads in 14 days? An overhaul of your digital marketing? Data analysts, telemarketers? Hear about the BruntWork experience direct from our clients themselves.
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
“Coco Republic offers beautifully crafted furniture to clients globally. As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry.”
Manal Iqbal, Chief Executive Officer
Buddy Bet
Buddy Bet is a ‘world first’ social network where you can bet on almost anything. From sports to entertainment and the downright ridiculous, you can bet on almost anything with Buddybet. “Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services.”
Shanya Suppasiritad, Chief Executive Officer
RNTR
Elevate your look with Rntr.’s curated selection and hit refresh whenever you choose. “BruntWork’s team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup – they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. “
Reviews: 4.9 Stars from over 1,000 reviews across Trustpilot, Google Reviews and Glassdoor
Trusted by Top Companies for all types of Outsourcing
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
Virtual Assistant Services Directory
Whether you’re in need of assistance with accounting, executive tasks, Amazon management, or any other category, we’ve got you covered. Browse through the following sections to find the perfect virtual assistant for your specific needs.