Outsource your Contact Centre to the Philippines
We power some of the largest companies globally to provide exceptional Omnichannel Customer Support. We believe a multichannel approach to sales & support is key to building a valuable brand. Having your business contact centre offshore can help maintain contol over costs and scale up to a level where you can service all your customers in the way they expect to be treated. We can help you provide a much better customer experience than you could provide your customers locally.
Outsource your Contact Centre to the Philippines
We power some of the largest companies globally to provide exceptional Omnichannel Customer Support. We believe a multichannel approach to sales & support is key to building a valuable brand. Having your business contact centre offshore can help maintain contol over costs and scale up to a level where you can service all your customers in the way they expect to be treated. We can help you provide a much better customer experience than you could provide your customers locally.
BruntWork Is The World's Leading Outsourcing Company
BruntWork is often featured in the news as it continues it’s quest to become the largest outsourcing company in the world. Read about us below.
How much does it cost to set up an outsource call centre in the Philippines?
Pricing for outsource call centre staff in the Philippines ranges from $6-$8 per hour, depending on the level of specific industry knowledge required by candidates.
Unlike other call centre operators, BruntWork uses a cost-effective and flexible model where we charge no upfront or set up fees, only the hourly rates of staff that work for you. We do not have long term contracts or commitments – we work month to month and will replace agents at no charge as needed.
Our recruitment team will present you with qualified staff that pass our rigorous English language proficiency screening and other aptitude testing.
BruntWork Difference
Talent is hard to come by. BruntWork is not about getting work done at the cheapest price possible, utilising off-shore labour with no regard for quality. We are a solution built to the impossibly high standards of the leading management consulting firms for a fraction of the price.
From our immensely powerful training by the founders of some of Australia’s leading online businesses, to the massive output and perfect English of our keen and educated staff. Within the stated delivery time of your tasks, your BruntWork team will deliver on time, at a fraction of your current costs.
We are not just the world’s most impressive workers, but 50-70% less of the cost of our Australian counterparts. Experience the BruntWork difference for yourself.
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Contact Centre FAQ
A contact centre is a business that provides customer service. These centres have grown in number and technological sophistication during the last decade, benefiting from changes in technology and customer expectations.
The main goal of contact centres is to provide customers with a satisfactory experience. For this reason, managers and supervisors should always keep in mind the client, analysing the needs of each customer and making continuous improvements.
Contact centre key skills and qualifications consist of a wide range of topics from customer service skills, customer service team members, knowledge base and knowledge management. There are many goals for contact centres including improving business productivity and revenue through excellent customer service, connecting businesses to their customers more effectively when they are most needed or in a time of need, providing support when necessary and fully understanding the needs of the market before entering it.
Contact centres are primarily businesses that offer customer contact services for an organization. They mainly are used to answer customer phone inquiries, but can also be used for email and chat communications, as well as social media sites such as Twitter and Facebook. People can call in or connect with them through the website.
Real World Testimonials
Need 50 heads in 14 days? An overhaul of your digital marketing? Data analysts, telemarketers? Hear about the BruntWork experience direct from our clients themselves.
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
"Coco Republic offers beautifully crafted furniture to clients globally. As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry."
Manal Iqbal, Chief Executive Officer
Buddy Bet
Buddy Bet is a 'world first' social network where you can bet on almost anything. From sports to entertainment and the downright ridiculous, you can bet on almost anything with Buddybet. "Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services."
Shanya Suppasiritad, Chief Executive Officer
RNTR
Elevate your look with Rntr.'s curated selection and hit refresh whenever you choose. "BruntWork's team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup - they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. "
Trusted by the World's Top Companies
From entrepreneurs to listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
BruntWork Difference
BruntWork is not about getting work done at the cheapest price possible, utilising off-shore labour with no regard for quality. We are a solution built to the impossibly high standards of the leading management consulting firms for a fraction of the price.
From our immensely powerful training by the founders of some of Australia's leading online businesses, to the massive output and perfect English of our keen and educated staff, we are not just the world's most impressive workers, but 50-70% less of the cost of our Australian counterparts. Experience the BruntWork difference for yourself.
