Outsource your Contact Centre to the Philippines
We power some of the largest companies globally to provide exceptional Omnichannel Customer Support. We believe a multichannel approach to sales & support is key to building a valuable brand. Having your business contact centre offshore can help maintain contol over costs and scale up to a level where you can service all your customers in the way they expect to be treated. We can help you provide a much better customer experience than you could provide your customers locally.
Outsource your Contact Centre to the Philippines
We power some of the largest companies globally to provide exceptional Omnichannel Customer Support. We believe a multichannel approach to sales & support is key to building a valuable brand. Having your business contact centre offshore can help maintain contol over costs and scale up to a level where you can service all your customers in the way they expect to be treated. We can help you provide a much better customer experience than you could provide your customers locally.
Trusted by Australia's Top Companies
BruntWork Difference
Talent is hard to come by. BruntWork is not about getting work done at the cheapest price possible, utilising off-shore labour with no regard for quality. We are a solution built to the impossibly high standards of the leading management consulting firms for a fraction of the price.
From our immensely powerful training by the founders of some of Australia’s leading online businesses, to the massive output and perfect English of our keen and educated staff. Within the stated delivery time of your tasks, your BruntWork team will deliver on time, at a fraction of your current costs.
We are not just the world’s most impressive workers, but 50-70% less of the cost of our Australian counterparts. Experience the BruntWork difference for yourself.
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Contact Centre FAQ
A contact centre is a business that provides customer service. These centres have grown in number and technological sophistication during the last decade, benefiting from changes in technology and customer expectations.
The main goal of contact centres is to provide customers with a satisfactory experience. For this reason, managers and supervisors should always keep in mind the client, analysing the needs of each customer and making continuous improvements.
Contact centre key skills and qualifications consist of a wide range of topics from customer service skills, customer service team members, knowledge base and knowledge management. There are many goals for contact centres including improving business productivity and revenue through excellent customer service, connecting businesses to their customers more effectively when they are most needed or in a time of need, providing support when necessary and fully understanding the needs of the market before entering it.
Contact centres are primarily businesses that offer customer contact services for an organization. They mainly are used to answer customer phone inquiries, but can also be used for email and chat communications, as well as social media sites such as Twitter and Facebook. People can call in or connect with them through the website.
“70% cheaper than hiring locals & quadrupled our output in less than a week.”
Angus Harris, Co-CEO Harris Farm Markets
“BruntWork helps eliminate a big point of friction when it comes to scaling up sales & support.”
Jack Delosa, CEO, The Entourage
“We have thrown so many roles at BruntWork, and given them impossible deadlines to hit. They have never once disappointed. We now have incredible scale at a price point I could never have imagined.”
Amy Hoare, Chief Digital Officer, Mosaic Brands Ltd
BruntWork Difference
BruntWork is not about getting work done at the cheapest price possible, utilising off-shore labour with no regard for quality. We are a solution built to the impossibly high standards of the leading management consulting firms for a fraction of the price.
From our immensely powerful training by the founders of some of Australia's leading online businesses, to the massive output and perfect English of our keen and educated staff, we are not just the world's most impressive workers, but 50-70% less of the cost of our Australian counterparts. Experience the BruntWork difference for yourself.
