Expert Shopify Virtual Assistants
The world of e-commerce is ever-expanding, and Shopify stands out as a leading platform for online stores. Bruntwork’s Shopify Virtual Assistants are here to turbocharge your e-commerce journey, offering specialized support in store setup, product management, customer service, and marketing strategies. From crafting compelling product descriptions to managing inventory and executing digital marketing campaigns, our experts ensure your Shopify store thrives. With Bruntwork, you gain access to dedicated professionals who are adept at navigating the Shopify ecosystem, providing you with a cost-effective solution to grow your business and enhance your online sales.
Elevate Your Shopify Store with Bruntwork's Professional Assistance
Bruntwork’s Shopify Virtual Assistants possess a deep understanding of the Shopify platform, enabling them to offer comprehensive support for your online store. They assist with store design and functionality, ensuring a seamless and attractive shopping experience for your customers. Leveraging SEO strategies, they enhance your store’s visibility, driving more traffic and sales. Additionally, they handle order processing, customer inquiries, and feedback, ensuring high levels of customer satisfaction. With a focus on scalability and flexibility, Bruntwork provides tailored solutions to meet the specific needs of your Shopify store, helping you achieve your e-commerce goals.
Shopify Store Setup & Customization
Bruntwork’s Shopify Virtual Assistants are experts in setting up and customizing Shopify stores to reflect your brand’s ethos and meet your business requirements. They ensure your store is not only visually appealing but also user-friendly, optimizing the shopping experience for your customers.
Product Listing & Optimization
Our Virtual Assistants specialize in creating detailed and SEO-optimized product listings. They conduct keyword research to ensure your products rank high on search engines, driving traffic and sales to your Shopify store.
Inventory Management
Efficient inventory management is key to running a successful online store. Bruntwork’s Shopify Virtual Assistants help you track stock levels, update product availability, and manage supplier orders, ensuring your store always meets customer demand.
Order Processing & Fulfillment
Our Shopify Assistants streamline the order processing and fulfillment process, from the moment an order is placed to when it is delivered to the customer. They handle logistics, shipping, and customer communication, ensuring a smooth transaction.
Customer Service & Support
Providing excellent customer service is crucial for online stores. Shopify Virtual Assistants manage customer inquiries, resolve issues, and gather feedback, fostering a positive relationship between your brand and your customers.
Digital Marketing & SEO
Bruntwork’s Virtual Assistants implement digital marketing and SEO strategies to enhance your Shopify store’s online presence. From content marketing to social media campaigns, they drive engagement and attract more visitors to your site.
Analytics & Reporting
Our Shopify Virtual Assistants utilize analytics tools to track your store’s performance, offering insights into customer behavior, sales trends, and website traffic. This data-driven approach helps in making informed business decisions.
Social Media Management
Social media is a powerful tool for e-commerce businesses. Shopify Virtual Assistants manage your social media profiles, creating and scheduling posts that promote your products and engage with your audience.
Custom Shopify Solutions
Understanding that every business has unique needs, Bruntwork offers custom Shopify solutions. Whether you need specialized integrations or bespoke functionalities, our Shopify Virtual Assistants have the skills to meet your specific requirements.
Why Choose BruntWork Virtual Assistants?
HIPAA Compliant and data sensitivity-trained agents
$ No set up fees
(recruiting is free).
Free to change your staff
if you need to.
Only pay an hourly rate which includes computer, internet and all fees.
24/7 operation
(we can handle global businesses).
No lock in contracts.
How to Hire a Virtual Assistant?
Say goodbye to sifting through countless profiles and unverified freelancers on generic platforms.
We simplify the process of offshore staffing, ensuring you’re matched with the ideal virtual assistant tailored to your practice’s unique needs.
Discovery Call
We know that every business is different which is why we take the time to understand your goals and resourcing requirements with a one-on-one Discovery Call, providing consultation and advice on getting the most out of your offshore team.
Candidate Screening and Testing
Based on your requirements, BruntWork’s recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardised English language, logic and numeric aptitude tests.
Client Interview and Testing
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview.
Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Cultural Awareness Training
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
BruntWork’s Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
Frequently Asked Questions
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
Shopify Virtual Assistants provide a wide array of services including store setup and customization, product listing and optimization, inventory management, order processing, customer service, digital marketing, analytics and reporting, social media management, and custom Shopify solutions.
A Shopify Virtual Assistant can boost your store’s growth by optimizing your online presence, improving customer experience, and implementing effective marketing strategies that drive traffic and sales.
Bruntwork’s Shopify Virtual Assistants have expertise in Shopify platform management, e-commerce marketing, SEO, customer service, and analytics. They are trained to handle the various aspects of running a successful Shopify store.
Yes, Shopify Virtual Assistants can help with international stores, managing multi-currency setups, international shipping options, and localized marketing strategies to target customers globally.
Outsourcing has been around for decades, however companies are now finding since Covid-19 that the need to have local staff has diminished significantly. If you are thinking about reducing operational cost in your business and improving efficiency, outsourcing could be perfect for your business. Outsourcing typically relates to the process of hiring your full or part-time employees and the Philippines is considered the leading country for outsourcing with incredibly high rates of education, an amazing, hard working culture and well established infrastructure for remote teams. BruntWork helps small and large companies establish remote teams in record time and has large clients who are ASX and NASDAQ listed (as well as many smaller ones). Let us help you outsource to the Philippines and find the perfect employee to fit your business.
We can do part time, or we can place full time Virtual Assistants that will work exclusively for you (or part time if you prefer). The assistants are hand-picked for you based on your requirements. For your company, it will be the same person throughout your journey so that you can build rapport and learn the needs of your business
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
Virtual assistant services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed quickly with excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly.
What your VA can do is limited only by your imagination and capacity to train. Some VAs we’ve placed manage calendars and inboxes, undertake research and manage LinkedIn profiles for lead generation. They can create spreadsheets, update, and audit websites, build and optimise online product listings. Our VAs are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.
There are so many benefits to outsourcing virtual assistants to the Philippines. Firstly Filipinos love virtual assistant work, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in the Philippines. We find that virtual assistants hired by BruntWork report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
One understated benefit is the mental freedom associated with ceasing tasks that suck your creativity. With this new mental clarify, you can dream up new ideas to help your business expand and run more efficiently.
14 days is the average time it takes for BruntWork to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of employees to your business.
Our recruitment process is not dissimilar to an on-shore recruitment process except our labour pool is 5x bigger than your labour pool on-shore. The Philippines has over 100m population, so for every role we advertise, expect 5x the number of applicants. But don’t worry, we take care of all the hard work for you, vetting candidates for English, aptitude and skills and surface only those candidates that we expect are going to perform well for you and your company. We’ll ask you to provide a brief with specifics about your business needs, we’ll use that as the basis to surface relevant clients and then we’ll shortlist the best for an interview with you. If you prefer, you can conduct the final interview. For whatever reason if a candidate doesn’t work out, we’ll do the hard work of exiting them and replacing them with a better candidate.
Virtual Assistants manage customer service on Shopify by promptly responding to customer inquiries, addressing issues, processing returns, and gathering feedback to ensure a positive shopping experience.
Shopify Virtual Assistants use tools like Google Analytics, SEMrush, Ahrefs, and social media management platforms, as well as Shopify’s own SEO and marketing features to optimize your store’s visibility and engage with your audience.
To start working with a Shopify Virtual Assistant from Bruntwork, you can contact Bruntwork to discuss your needs, outline the tasks you require assistance with, and select a virtual assistant with the relevant experience and skills for your Shopify store.
Shopify Virtual Assistants stay current with e-commerce trends and Shopify updates by continuously learning through webinars, online courses, and following industry blogs and forums. They apply this knowledge to keep your store optimized and ahead of competition.
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more. BruntWork screen and interview candidates based on your requirements and choose the perfect candidate suitable for your business. KPIs are something you set up with the hired employee once they are on board.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Filipino employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the Philippines due to the number of US clients that utilise the Philippines for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
We bill out of Australia and take care of payroll as part of our service at no extra cost.
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.
What Do Agents Think About Working for BruntWork's Clients?
Caren Mangaran shares her experience, firsthand.
Real World Client Testimonials
Need 50 heads in 14 days? An overhaul of your digital marketing? Data analysts, telemarketers? Hear about the BruntWork experience direct from our clients themselves.
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
"Coco Republic offers beautifully crafted furniture to clients globally. As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry."
Manal Iqbal, Chief Executive Officer
Buddy Bet
Buddy Bet is a 'world first' social network where you can bet on almost anything. From sports to entertainment and the downright ridiculous, you can bet on almost anything with Buddybet. "Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services."
Shanya Suppasiritad, Chief Executive Officer
RNTR
Elevate your look with Rntr.'s curated selection and hit refresh whenever you choose. "BruntWork's team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup - they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. "
Trusted by Top Companies for all types of Outsourcing
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
