CAREER HIGHLIGHTS
- Have wide experience in B2B sales both Inbound and Outbound and Chat
- Currently a Digital Marketing Specialist and worked with companies that handles SaaS
- Have been recognized as a top sales performer numerous times in different companies and accounts handled
- Have handled and managed Australian, UK and US accounts/clients
- Successfully launched and transitioned a test account, gained the clients trust and won 5 new lines of businesses
RELEVANT EXPERIENCE
Teletech – Google ETO
Digital Marketing Specialist
September 2017 – Present
- Sold and managed Google Ads account to US based businesses
- Managed Ads for clients and helped them reach their marketing goals
- Recognized as the Top performing specialist for several months
- Have handled Inbound, Outbound and Chat sales queue
Shared Services Inc.
Business Consultant
April 2016 – September 2017
- Sold online listing memberships to Australian Small Businesses
- Account management, Retention, Sales, Business Development
- Recognized as the Top Seller for the first 5 consecutive months of the department
Concentrix
Team Captain
June 2014 – March 2016
- Sony Sales – managed a team of high performing sales agents who consistently hit our Revenue target month over month ($55,000 average)
- Launched TripAdvisor Outbound Sales which grew with 5 more new lines of businesses
- Managed to hit the clients’ actual Sales target of 40 activations for UK and Australia
Telus International Philippines Inc.
Team Leader
April 2013 – June 2014
- Supervised an inbound sales team of Computer Software and Peripherals
- Consistently hit the clients’ Revenue and conversion demands
Orchid Cybertech Solutions Inc.
Team Leader
January 2012 – March 2013
- Managed the Mobile Inbound Sales Department of TPG
- Increased the Team’s sales by 20% / Conversion
One World Connections
Team Leader
March 2010 – January 2012
- Successfully managed an outbound calling sales account that deals with Moving Services (Sales ranges from $1,100 to $25,000)
- Consistently maintained green metrics and coached bottom performers to achieve continuous and substantial performance improvement
24/7 Customer
Sales Agent
August 2008 – January 2010
- Handled Optus Mobile Customer Care
- Recognized as the Top Seller for MIP for a quarter across all the agents in the Philippines and Australia
Vision X Inc.
Inbound Sales Representative
December 2006 – July 2008
- Was recognized by the Group Managers and Area Managers as one of the consistent Top Sellers for Vonage
- One of the few agents who consistently hit a conversion of above 40%
Teleperformance
Customer Service Specialist
November 2005 – December 2006
- Handled wireless customer’s billing concerns, activated their phones, accepted customers’ payments, did upselling and basic trouble-shooting
EDUCATION
University of the East – Caloocan
BS Business Administration Major in Management
2001-2005
