Outsource Customer Support to the Philippines | BruntWork

$4 - $8/Hr Outsource Customer Service

Bruntwork offers outsourcing customer support services to companies of any size. Our Filipino customer service agents are available 24/7, providing fast and reliable customer support. 

Contact Us Today
Contact Us Today

Leader In Customer Support Outsourcing

BruntWork is often featured in the news as it continues its quest to become the largest outsourcing company in the world. Read about us below. 

'Leading The Remote Outsourcing Revolution Targeting $180m and 10,000 Agents'
'Reimagining Global Employment With 6,000 New Hires Planned'
Variety
'How BruntWork Became A Global Outsourcing Leader'
Vanity Fair
'BruntWork’s Aggressive Expansion Strategy Now In Hyperdrive'
BruntWork featured in the Daily Mail
'BruntWork's Rapid Rise as the Go-To Virtual Assistant Powerhouse'
L'Officiel
'BruntWork Bets Big On AI-Powered Remote-Only Global Recruitment'"

4.9 Stars from +2,500 Reviews across Trustpilot, Google Reviews and Glassdoor

★★★★★ 4.6/5

Why Outsource Customer Support to the Philippines?

Increased Efficiency

Outsourcing customer service operations to the Philippines can result in increased efficiency and cost savings for businesses. With lower labor costs and a highly skilled workforce, Filipino customer service agents can provide businesses with faster response times and improved customer experience.

Elevated Customer Satisfaction

Filipino customer service agents are well-versed in customer service principles, making them capable of delivering timely and accurate customer support solutions. With this, businesses can ensure a higher customer satisfaction rate and retain their customer base.

Flexible Resources

Outsourcing customer support services to the Philippines can give businesses access to flexible resources. With the ability to scale up and down operations as required, businesses can better manage their customer service operations and provide better customer experience.

The Best Customer Support Company in the Philippines

Unparalleled Service, Unrivaled Quality
At Bruntwork, we provide our clients with the best customer service in the Philippines. We understand the importance of providing quality customer support and are committed to providing the best customer experience possible. Our advantages include:

Experienced Staff

Our customer service representatives are highly trained professionals with years of experience in customer service. Our team is knowledgeable, friendly, and always willing to go the extra mile to ensure that our clients are satisfied.

Quick Response Times

We understand that customer service inquiries are time-sensitive, and we strive to respond to customer inquiries and requests as quickly as possible. We are committed to providing fast and efficient customer service, so our clients can get the help they need when they need it.

Comprehensive Solutions

We provide comprehensive solutions to our clients’ customer service needs. Our customer service representatives are knowledgeable in all areas of customer service, and can provide customized solutions tailored to each client’s unique needs.

Benefits of B2B Customer Support Outsourcing For Your Business

Cost Savings

B2B customer support outsourcing to the Philippines can save your business money, allowing you to focus your resources on core business operations. Outsourcing customer service to the Philippines ensures that your customer service team is well-trained and experienced, providing quality customer service on a budget.

Improved Service Quality

The Philippines is known for its excellent customer service and its commitment to customer satisfaction. With customer support outsourcing to the Philippines, you can rest assured that your customers will receive the highest quality service and support.

Increased Efficiency

By outsourcing customer support to the Philippines, you can save time and money by streamlining your customer service processes. The Philippines is well-known for its focus on efficiency and customer service excellence, and outsourcing customer service operations to the Philippines ensures that your customer service team is well-trained and experienced.

Greater Flexibility

Outsourcing your customer support operations to the Philippines allows you to be more flexible when it comes to dealing with customer inquiries. You can easily scale up or down your customer service operations to meet changing customer demands and expectations.

The BruntWork Advantage

adv_1

No lock in contracts.

adv_2

$ No set up fees
(recruiting is free).

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Free to change your staff
if you need to.

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Only pay an hourly rate which includes computer, internet and all fees.

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24/7 operation
(we can handle global businesses).

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Agents can work from a minimum
of 20 hours per week.

BruntWork gives you top talent

Caren Mangaran shares her experience, firsthand.

Customer Support FAQ

These are common questions prospective clients ask us on a Discovery Call, so we thought we’d get the ball rolling. From entrepreneurs to ASX listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.

What is an outsource customer support services?
Outsourced customer support services are a great way to help your business scale, by providing dedicated customer support teams who can handle customer inquiries, freeing up your in-house team to focus on more complex tasks. At Bruntwork, we provide comprehensive customer support services, tailored to meet the needs of your business.
Why outsource customer support as part of your global go-to-market strategy in the Philippines?
Outsourcing customer support services in the Philippines is a cost-effective way to expand your global presence. With high-quality customer service provided by experienced professionals, you can easily provide customers in the Philippines with the same level of support as those in other countries.
Why Bruntwork?
At Bruntwork, we provide comprehensive customer support services tailored to meet the needs of your business. We have years of experience in customer service, and we strive to provide the highest level of customer service to our clients. Our team of experienced professionals can quickly respond to customer inquiries, and provide them with the support they need.
What kind of companies have you helped in the past?
Over the years, we have helped a wide variety of companies, from small startups to large multinationals. We have worked with companies in a variety of industries, including retail, financial services, technology, and more.
What type of outsourced customer support services do you offer?
At Bruntwork, we offer a variety of outsourced customer support services, including email support, live chat support, phone support, social media support, and more. We also provide customer service training to ensure our team is always up to date on the latest customer service trends and techniques.
Can you handle international outsourced customer support service across multiple countries?
Yes, we can. At Bruntwork, we have experience working with customers in a variety of countries and languages, and we have teams in place to handle customer inquiries in multiple languages.
What kind of results can we expect by engaging outsourced customer support services?
By engaging outsourced customer support services, you can expect to see an increase in customer satisfaction, as well as a decrease in customer service costs. Our experienced team will be able to quickly respond to customer inquiries and provide the support they need, resulting in happier customers and improved customer retention.
How do I know which customer support team company is the best for my business?
When choosing a customer support team company, it is important to consider their experience and expertise in the customer service field. At Bruntwork, we have years of experience providing customer support services to businesses of all sizes, and our team of experienced professionals are committed to providing the highest level of customer service.
How does the process of outsourced customer support work at Bruntwork?
At Bruntwork, our process for outsourced customer support is simple and efficient. We start by understanding your customer service needs and goals, then we create a tailored plan to meet those goals. We then assign a dedicated team of experienced professionals who can quickly respond to customer inquiries and provide the support they need. Finally, we monitor and measure the performance of our customer service team to ensure that we are meeting your goals.

What Success Looks Like

Hear about the BruntWork experience direct from our clients themselves. 

"BruntWork's team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup - they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. "

Shanya Suppasiritad, Chief Executive Officer

RNTR

"After a decade building five offshore teams in the Philippines for MadeComfy, I knew exactly what I was looking for when I decided to elevate the quality of our service experience two years ago. Partnering with Bruntwork was the right move, and it raised the bar.

Their recruitment process is the best I’ve seen in ten years. Fast, precise, and deeply aligned with our values. We secured an exceptional team that helped us elevate our guest experience at scale."

Sabrina Schwaighofer

MadeComfy

"Working with BruntWork through the process of finding talent has been streamlined and easy. The first candidate we interviewed we ended up hiring and so far he has been great. Looking forward to a long and lasting relationship with him and BruntWork."

Krystle DeGraide

Anthem Software

"Absolute legend! Ivann Corpuz, has been a game changer for my business, the attention to detail not only across social media (which he has handled with ease) but with the odd tasks across my ecommerce business he has embraced and taken ownership to help me not only structure the day to day business but find new business leads as well, he has been a godsend."

 

Jackson Tate

Tate Creative Studio

Reviews: 4.9 Stars from over 2,018 reviews across Trustpilot, Google Reviews and Glassdoor

★★★★★ 4.6/5

Achieve All Your Outsourcing Goals With BruntWork

From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.

Consult a BruntWork expert for complementary, one-on-one help.

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