Outsource Anything
Outsource to talented Virtual Assistants in the Philippines, Colombia, Eastern Europe and other countries of your choosing.
Experience the power of outsourcing the BruntWork way
No lock in contracts.
$ No set up fees
(recruiting is free).
Free to change your staff
if you need to.
Only pay an hourly rate which includes computer, internet and all fees.
24/7 operation
(we can handle global businesses).
Agents can work from a minimum
of 20 hours per week.
Get outsourced talent who fit perfectly in your business
Our remote pool of global talent are skilled professionals ready to tackle a wide range of tasks, tailored to your unique needs.
Excellent communication skills
Great english, both verbal and written, and a friendly demeanor.
Equipped and ready to work
We ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.
Time management
One of the most important qualities we look for so we can ensure your tasks are completed quickly.
Outsourced Agents For Any Task
Our global talent offer the versatile expertise to handle the everyday and the extraordinary – your vision sets the only limit.
- Calendar and email management
- Detailed research & data analysis
- Spreadsheet creation & management
- Website updates, audits, & optimization
- Build and optimise online product listings
- LinkedIn profile management for lead generation
- Prompt and professional customer communication
FAQs about Bruntwork's Outsourcing Services
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
Why is BruntWork Considered The Leader in Outsourcing?
Outsourcing has been around for decades, however companies are now finding since Covid-19 that the need to have local staff has diminished significantly. If you are thinking about reducing operational cost in your business and improving efficiency, outsourcing could be perfect for your business. Outsourcing typically relates to the process of hiring your full or part-time employees and the Philippines is considered the leading country for outsourcing with incredibly high rates of education, an amazing, hard working culture and well established infrastructure for remote teams. BruntWork helps small and large companies establish remote teams in record time and has large clients who are ASX and NASDAQ listed (as well as many smaller ones). Let us help you outsource to the Philippines and find the perfect employee to fit your business.
Do I get a Dedicated Virtual Assistant
We can do part time, or we can place full time Virtual Assistants that will work exclusively for you (or part time if you prefer). The assistants are hand-picked for you based on your requirements. For your company, it will be the same person throughout your journey so that you can build rapport and learn the needs of your business
What Are The Key Skills Of Your Agents?
Great English, hard working attitude, university education and a friendly demeanor are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and fast internet access.
Outsourcing services include everything you might possibly dream of. One of the most important qualities we look for is time management skills so we can ensure your tasks are completed efficiently. BruntWork agents possess excellent communication skills (both verbal and written). Before we undertake our recruitment process we check knowledge of the tools you use most commonly.
What your outsourced agent can do is limited only by your imagination and capacity to train. Some agents we’ve placed manage calendars and inboxes, undertake research and manage LinkedIn profiles for lead generation, customer support, telemarketing & more. They can create spreadsheets, update, and audit websites, build and optimise online product listings. Our agents are trained to ensure that communication with your customers is timely and professional. Apart from this, if you have any other need, you can tell them and they make sure to get the work done for you.
Key Benefits Of Hiring A BruntWork Outsourced Agent
There are so many benefits to outsourcing agents to offshore to countries like the Philippines, Colombia and beyond. Firstly Filipinos and Colombians love working for foreign companies, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in both the Philippines and Colombia. We find that virtual assistants hired by BruntWork report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion.
One understated benefit is the mental freedom associated with ceasing tasks that suck your creativity. With this new mental clarify, you can dream up new ideas to help your business expand and run more efficiently.
How long does it take to set up a team?
14 days is the average time it takes for BruntWork to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of employees to your business.
Describe your recruitment process?
Our recruitment process is not dissimilar to an on-shore recruitment process except our labour pool is 5x bigger than your labour pool on-shore. The Philippines has over 100m population, so for every role we advertise, expect 5x the number of applicants. But don’t worry, we take care of all the hard work for you, vetting candidates for English, aptitude and skills and surface only those candidates that we expect are going to perform well for you and your company. We’ll ask you to provide a brief with specifics about your business needs, we’ll use that as the basis to surface relevant clients and then we’ll shortlist the best for an interview with you. If you prefer, you can conduct the final interview. For whatever reason if a candidate doesn’t work out, we’ll do the hard work of exiting them and replacing them with a better candidate.
How Do You Maintain Quality?
Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more. BruntWork screen and interview candidates based on your requirements and choose the perfect candidate suitable for your business. KPIs are something you set up with the hired employee once they are on board.
Can I Hire Employees Part-Time?
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Can I Provide The Work Hours? Can They Work Overnight?
Yes, candidates will be informed of your business’s preferred work hours. Filipino employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the Philippines due to the number of US clients that utilise the Philippines for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
How To Handle Non-Performing Virtual Assistants?
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.
How Do I Pay My Offshore Staff?
We bill out of Australia and take care of payroll as part of our service at no extra cost.
Is My Company Data Safe?
Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions. We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference. We are fully compliant and certified to ISO 27001.
Hear about the BruntWork experience direct from our clients
With 4.9 stars from over 2000 reviews across Trustpilot, Google Reviews and Glassdoor
"BruntWork's team has allowed us to scale our digital campaigns far more quickly and cost-effectively than local agencies. They have been the perfect solution for us as an early stage startup - they were quick to move and implement to test new campaigns, allowing us to learn quick and pivot if we need to. "
Shanya Suppasiritad, Chief Executive Officer
RNTR
"As a multi-jurisdictional retailer, outstanding service to our clients is at the heart of everything we do. We approached BruntWork primarily for customer support and they have been outstanding at finding the best recruits to operate around the clock, at the lowest cost possible with speed unparalleled in the industry."
Anthony Spon-Smith, Chief Executive Officer
Coco Republic
"Bruntwork has been instrumental in helping us build a strong, remote, global workforce to achieve success. We have thrown several tasks at them and they have delivered constantly. We highly recommend their services."
Manal Iqbal, Chief Executive Officer
Buddy Bet
"A Global Outsourcing Leader"
Read about us below.
How to Hire an Agent with BruntWork?
At BruntWork, our goal is to make outsourcing easy.
Forget wading through pages of spam and unqualified freelancers on UpWork and other freelancing platforms.
We take the guesswork out of offshore staffing with a bespoke process to find you the right agents to work with your business.
Forget wading through pages of spam and unqualified freelancers on UpWork and other freelancing platforms.
We take the guesswork out of offshore staffing with a bespoke process to find you the right agents to work with your business.
Discovery Call
We know that every business is different which is why we take the
time to understand your goals and resourcing requirements with a one-on-one Discovery Call, providing consultation and advice on getting the most out of your offshore team.
Candidate Screening and Testing
Based on your requirements, BruntWork’s recruitment team sources and selects for a shortlist of the top qualified candidates. We then perform a technical check of their computer and internet connection, as well as require the candidate to pass standardised English language, logic and numeric aptitude tests.
Client Interview and Testing
Only once we’ve screened and shortlisted the most suitable candidates will we set up a video call for you to interview.
Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work
Cultural Awareness Training
We provide a full day training session to ensure awareness of Western communication styles, including working with customers in countries such as in Australia, the US, Canada and the UK.
Timesheet Tracked Hourly Billing
BruntWork’s Client Services Team will track hours and provide you with fortnightly summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
BruntWork gives you top talent
Caren Mangaran shares her experience, firsthand.
What People Think About Us
Outsourcing With Heart
We’re experts at building cost-effective and scalable operational teams for businesses wanting to grow fast and effectively. Since 2020 we’ve recruited and trained thousands of staff to work in The Philippines, Latin America and other regions on behalf of our clients.
Specialist teams deployed in record time
We've deployed specialist teams across most operational functions including Telesales for both inbound and outbound campaigns. Multi-Channel Customer Support, Data and Analytics, Digital Marketing, Digital Content Production, and Web & App Design.
Controversial Benefits of Outsourcing
Outsourcing to the Philippines is one of the most popular destinations for this cost saving activity due to its low cost of labor and English-speaking workforce. However, there are also a number of controversial benefits to outsourcing to the Philippines.
Notwithstanding the debate about whether outsourcing is the way to turn for businesses looking to maximize profits, many are turning to outsourcing as a solution to rising labor costs and the great resignation.
Outsourcing Results In Lower Costs
The clear-cut benefit of outsourcing is cost savings. Business owners can accomplish tasks at a lower cost and often with higher quality. Workers from countries like the Philippines can do the work required at a fraction of the cost. This is due to the wage disparity between Western and Asian countries. The services are of high quality, ensuring business owners that lower costs do not translate to inferior quality.
Achieve all your outsourcing goals with BruntWork
From entrepreneurs to globally listed companies, we’re helping scale & deliver quality labour solutions on time and well below the equivalent cost of hiring locally.
#1 For Outsourcing
★★★★★ 4.9/5
4.9 Stars from over 2000 Reviews
